Help Center

Screwking Philippines’ 24/7 Help center

Screwking takes conceit in its easy shopping specialization wherein you can get not just the finest deals with the right products, but the easy-access service as well. Here, we give you a whole shopping in an all-in-one portal that provides your questions. You can now be able to do your procurement here in Screwking’s help center page that is intended to give you ultimate opportuneness through information regarding our services that will response to your shopping desires.

How To Buy : In this section, you will know the difference on how to order an item if you are not redgistered as a member on our website. You will also know what are the specific information to fill up for the easy communication upon settlement of your ordered item.

Payment Assistance : For inquiries about payments or error in payments, you can contact Dragonpay's Help Center at 655-6820 or for more details click here.

Orders & PaymentHere in all-in-one shopping destination, getting the perfect purchase is a complete hassle-free experience. Since we are concentrating on giving you the best transactions and a smooth deal, you can now place an order and pay for your product choice through our helpful client assistance and easy-access payment systems. You can check out our simple “Shop -Checkout- Submit” process so you can gain our products in the most suitable way whether you are getting a single purchase or wholesale orders.

Shipping & Delivery:To trace your orders, you can check out the shipping and delivery page to recognize the procedure below which your purchase goes through. To guarantee that your orders come on time with the product under the best state, we’ve lessened down the simple order tracking process you can check out.

Logistic Assitance : For logistics, Screwking have teamed up with various logistics provider to offer a wide shipping options, namely:

  • LBC Express
    • Tel. : 8585-999
    • 1-800-10-8585-999
  • Ap Cargo
    • Tel.: (02) 882-2746
  • JRS Express
    • Tel.: (02) 631-7351 to 56 loc. 217 / 227
  • J&T Express
    • Calamba Branch - 049-521-8195 / 0916330-6572

Returns & Refunds: For smooth dealings, you are strongly advised to accept and review our return and refunds policy. Through this you may distinguish under which settings you may apply for a refund or exchange of the products you purchased from us. It is best to agree with the refund or exchange terms upon engaging an order here in Screwking.

Products on Screwking: As the country’s leading online shopping partner, most of the products that are sold here can be get into through and easy-to-use edge that can be seen whether via web or mobile. Aside from the reliable hundreds of products we are associated with, you can also check out our very own retail items that are “Sold and Fulfilled in Screwking.” These items are all sold at best prices. With the products perfectly grouped into categories, you can now search for the product that suits your interests and best needs, together with their price lists and product features. With this, Screwking stands true to its Effortless Shopping viewpoint.

Warranties & Conditions:  Screwking provides a guaranteed and particular statement about their products’ warranty and also the conditions itself wherein the circumstances surrounding the sales of the product and the creation of its condition, is stated.

Terms & Condition of Sale: Upon purchasing an item, Screwking is transparent for all of the procedures or transactions being done upon purchasing a product starting to your order next to your payment method chosen, shipment or delivery of the product and also its products’ warranties and conditions.

Your Account. To assist you in engaging your order and availing rebates, promos, and limited offers, you are essential to make an account in the website so you can join in a unified transaction. Signing up and managing your account is probable through the user-friendly line and features you can use. So, start now and experience effortless shopping!

Contact Screwking. For the greatest worry-free shopping experience, you may get in touch with us through our certified social media accounts or you can leave us a message here in our website so we can get a vision on your reviews and feedbacks. See the Contact page in which we’ve lessened the suitable ways in which you can contact us. If you believe you have what it takes to be a part of the leading online retail partner, you can also check out our page where you can drop your questions or CV to help you be a part of our rising, pioneering team.